Q:Are you manufacturer or trading company?
A:We are leading manufacturer of thermal printer including receipt printer, label printer and mobile printer with 19 years experience, factory located in Zhuhai City, Guangdong province
Q: Can you do OEM/ODM
A: Yes, we can do your brand on printer or drivers/Tools, customize package or printer design. Contact us for more details
Q: How is the repaired rate
A: Under strict quality control, defective rate is about 0.3%
Q: How about the Warranty
A: 12 months warranty, some spare parts will be offered for urgency per 100pcs
Q: What about the after-sale service
A: Beside 12 months warranty, we will offer lifelong technical consultation
We will reply in time for the problem, giving technical support online
Q: What about delivery time
A: Samples order within 3 working days, bulk quantity within 5-10 days
Q: What is printer defective rate?
A: Less than 0.3%
Q: What is the Warranty for your printers?
A: We support 12 months for all of our ZYWELL products.
Q: What’s your main product line?
A: Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.
Q: If the goods are damaged, what can we do ?
A: 1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.
FAQ
COMMON PROBLEM
Copyright © 2024 Zhuhai Zywell Technology Co., Ltd. - www.zywell.net All Rights Reserved.粤ICP备2022019545号