Print head cleaning steps are as follows:1. Power off the printer and open the paper bin cover. Remove the thermal paper.2. If the printer has just finished printing, wait for the print head to cool down.3. With a soft cotton cloth soaked in ethanol (make sure there is no water dripping), gently wipe the thermal print head to remove dust or stains.4. Wait for the ethanol to evaporate completely, load the thermal paper roll back to the printer, close the lid, and then print the test page.