FAQ

ZYWELL thermal printer and pos printer manufacturer supplier in China for more than 20 years.

Q: How is the repaired rate

A: Under strict quality control, defective rate is about 0.3%

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Q: How about the Warranty

A: 12 months warranty, some spare parts will be offered for urgency per 100pcs

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Q: What about the after-sale service

A: Beside 12 months warranty, we will offer lifelong technical consultationWe will reply in time for the problem, giving technical support online

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Q: What about delivery time

A: Samples order within 3 working days, bulk quantity within 5-10 days

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Q: What is printer defective rate?

A: Less than 0.3%

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Q: What is the Warranty for your printers?

A: We support 12 months for all of our ZYWELL products.

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Q: What’s your main product line?

A: Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

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Q: If the goods are damaged, what can we do ?

A: 1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

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ZYWELL

Zhuhai zywell is a printer manufacturer and comprehensive high-tech enterprise integrating POS printer design, research and development, production, sales and service.

Frequently Asked Questions